Waters Corporation

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Applications Support Engineer

Applications Support Engineer

Req. # 
Company Name 
Product Management and Applications
US-MN-Eden Prairie
Regular Full-Time

More information about this job

Company Description

As the world’s leading supplier of thermal analysis and rheology systems, TA Instruments is a fast growing and highly profitable division of an S&P 500 company, priding itself in innovation and an uncompromising commitment to customer support.  Our continued growth relies on recruiting and developing individuals that can make a positive contribution to our business.  For additional information about our high technology products sold to Global Fortune 500 companies and leading academic institutions and government laboratories around the world, visit our website at www.tainstruments.com


Headquartered in Delaware, with manufacturing sites in the US and Europe, we are represented in all of the major markets around the world with sales offices in the USA, Canada, Japan, India, China, Taiwan, South Korea, Brazil, Mexico, Australia and across Europe.


TA Instruments is an Equal Opportunity Employer.

Typical tasks of the position include, but are not limited to

  • Provide technical expertise to support worldwide technical sales representatives on pre and post sales activities for the Electroforce product line.
  • Perform demonstrations and conduct feasibility tests to characterize customer samples with appropriate data analysis, report authoring and presenting.
  • Provide application specific test protocol development support for TA ElectroForce customers.
  • Providing technical advisement and recommendations of the appropriate test solutions to prospective customers
  • Develop and deliver customer training programs in the form of hands-on laboratory sessions, lectures, application notes and tutorial videos.
  • Participation in conferences and tradeshows, including presenting technical papers.
  • Collaborate across functional groups, including product management, engineering, sales and service, to provide customer and industry insights.
  • Maintain applications lab facilities
  • Domestic and International travel is required (30%)

The successful candidate will have a combination of knowledge, skills, and experience that would include the following

  • Minimum of 4 year Bachelor's Degree in Mechanical Engineering, Chemical Engineering, or Materials Science.  Masters or Ph.D. preferred. 
  • Minimum of 3-4 years’ of relevant industrial experience.
  • Has a a solid understanding of mechanical testing and instrumentation.
  • Prior experience with ElectroForce test instruments and WinTest software a plus
  • Strong interpersonal and presentation skills.
  • Ability to travel by both air and ground carrier. Both domestically and internationally.